Q: How can I contact you?

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A: You can reach us in the following ways:

• Order Line: 1-800-397-5301 Monday-Friday 7AM-5:30PM CST 

• Order Status Line: 1-309-743-0383 Monday-Friday 7AM-5:30PM CST 

• Freight Charge Inquiries: 1-800-397-5301 Monday-Friday 7AM-5:30PM CST

• Technical support: 1-309-743-0383 Monday-Friday 7AM-5:30PM CST

• By E-Mail sales@warrenelectronics.com

Our showroom and central warehouse is located at 2824 Avenue of the Cities in Moline, Illinois  61265 

Walk-ins and pick-ups are welcome.

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Q: Why aren't shipping charges shown during checkout?

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A: Our shipping charges are calculated manually, therefore your on-line cart will not show a shipping charge when you place your order. Each on-line order is individually weighed and, whenever possible, combined to reduce the number of packages shipped. While it may seem more advantageous to see your shipping charge immediately, it usually means that you'll pay more to get it to you. Our method results in customers saving money by paying less in shipping - something we can all use in today's economy. Rest assured that you're not dealing with some recent Internet start-up - Warren Electronics has been in business for over 50 years, serving customers throughout the Midwest and the United States. We have been online for over a decade now, giving the same high level of service to our Internet customers. 

After you finish your on-line order, you will receive two e-mails - the first, a confirmation of your order and the second, a follow-up e-mail indicating that your order has shipped and when it should arrive, along with your shipping charge and tracking information. If you would like to find out prior to ordering what your shipping rate will be, just give us a call at 1-800-397-5301 anytime between 7AM-5:30PM CST Mon-Fri. or you can e-mail us. Either way, we'll be more than happy to help you! 

Q: How do I know if the item I'm ordering is in stock?

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A: If stock status is not shown on the website for the item you are interested in, you may check availability by calling us during normal business hours of Monday-Friday 7AM-5:30PM CST. You will also receive an e-mail notice advising status and estimated availability of the item after your on-line order has been placed. We make every effort to keep every item in stock - however, due to factory availability and surges in demand, some items may be temporarily out of stock. If your order is delayed due to a back-order, your credit card will not be charged until your order ships from us.

Q: What methods of shipping do you offer?

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A: We ship most items by FedEx Ground. We also offer 3 day, 2 day and next day air. USPS Priority shipping is also available.

Q: Which credit cards do you take?

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A: We accept MasterCard, Visa and Discover.

Q: Do you ship outside of the United States?

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A: No.

Q: What is your minimum order?

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A: Minimum purchase is $10.00

Q: I need to have my order shipped overnight or 2nd day air. How do I do that?

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A:  We strongly recommend placing your express order by phone rather than on-line. Your order should be phoned in before 2 p.m. cst that day to insure that it ships on time.

Q: I need to return a product. What do I do?

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A:  Follow this link for instructions and procedures regarding all returns.

Q: Where can I find more info on ordering?

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A:  Follow this link for general ordering information.