Q: How can I
A: You can
reach us in the following ways:
Line: 1-800-397-5301 Monday-Friday 8AM-5:00PM CST
Status Line: 1-309-743-0383 Monday-Friday 8AM-5:00PM CST
Charge Inquiries: 1-800-397-5301 Monday-Friday 8AM-5:00PM CST
Technical support: 1-309-743-0383 Monday-Friday 8AM-5:00PM CST
showroom and central warehouse is located at 2824 Avenue of the Cities in Moline, Illinois
and pick-ups are welcome.
Why aren't shipping charges shown during checkout?
shipping charges are calculated manually, therefore your on-line cart will
not show a shipping charge when you place your order. Each on-line order
is individually weighed and, whenever possible, combined to reduce the
number of packages shipped. While it may seem more advantageous to see
your shipping charge immediately, it usually means that you'll pay more to
get it to you. Our method results in customers saving money by paying less
in shipping - something we can all use in today's economy. Rest assured
that you're not dealing with some recent Internet start-up - Warren
Electronics has been in business for over 50 years, serving customers
throughout the Midwest and the United States. We have been online for over
a decade now, giving the same high level of service to our Internet
If you would like to find out prior
to ordering what your shipping rate will be, just give us a call at 1-800-397-5301
anytime between 8AM-5:00PM CST Mon-Fri. or you can e-mail
us. Either way, we'll be more than happy to help you!
Q: How do I know if the item I'm
ordering is in stock?
A: If stock status is not
shown on the website for the item you are interested in, you may check
availability by calling us during normal business hours of Monday-Friday 8AM-5:00PM CST. We make every effort to keep every item in stock - however, due to factory
availability and surges in demand, some items may be temporarily out of
stock. If your order is delayed due to a back-order, your credit card will not be charged until
your order ships from us.
Q: What methods of shipping do you
A: We ship most items by FedEx
Ground. We also offer 3 day, 2 day and next day air. USPS Priority shipping is also available.
Q: Which credit cards do you
A: We accept MasterCard, Visa
Q: Do you ship outside of the United
Q: What is your minimum order?
A: Minimum purchase is $10.00
Q: I need to have my order shipped
overnight or 2nd day air. How do I do that?
A: We strongly recommend
placing your express order by phone rather than on-line. Your order should
be phoned in before 2 p.m. cst that day to insure that it ships on time.
Q: I need to return a product. What
do I do?
A: Follow this
link for instructions and procedures regarding all returns.
Q: Where can I find more info on
A: Follow this
link for general ordering information.