Q: How can I contact you?

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A: You can reach us in the following ways:

• Order Line: 1-800-397-5301 Monday-Friday 7AM-5:30PM CST 

• Order Status Line: 1-309-743-0383 Monday-Friday 7AM-5:30PM CST 

• Freight Charge Inquiries: 1-800-397-5301 Monday-Friday 7AM-5:30PM CST

• Technical support: 1-309-743-0383 Monday-Friday 7AM-5:30PM CST

• By E-Mail sales@warrenelectronics.com

Our showroom and central warehouse is located at 2824 Avenue of the Cities in Moline, Illinois  61265 

Walk-ins and pick-ups are welcome.

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Q: Why don't you show shipping charges on your website?

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A: We calculate shipping charges manually. Why? Because we custom pack multiple item orders together which can save you a substantial amount of money on shipping charges. When you checkout at other online retailers, they simply add individual charges together, which means you'll pay more to get them to you . If you would like to find out prior to ordering what your shipping rate will be, just give us a call at the number listed above.

Q: How do I know if the item I'm ordering is in stock?

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A: If stock status is not shown on the website for the item you are interested in, you may check availability by calling us during normal business hours of Monday-Friday 7AM-5:30PM CST. You will also receive an e-mail notice advising status and estimated availability of the item after your on-line order has been placed. We make every effort to keep every item in stock - however, due to factory availability and surges in demand, some items may be temporarily out of stock. If your order is delayed due to a back-order, your credit card will not be charged until your order ships from us.

Q: What methods of shipping do you offer?

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A: We ship most items by FedEx Ground. We also offer 3 day, 2 day and next day air. USPS Priority shipping is also available.

Q: Which credit cards do you take?

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A: We accept MasterCard, Visa and Discover.

Q: Do you ship outside of the United States?

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A: No.

Q: What is your minimum order?

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A: Minimum purchase is $10.00

Q: I need to have my order shipped overnight or 2nd day air. How do I do that?

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A:  We strongly recommend placing your express order by phone rather than on-line. Your order should be phoned in before 2 p.m. cst that day to insure that it ships on time.

Q: I need to return a product. What do I do?

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A:  Follow this link for instructions and procedures regarding all returns.

Q: Where can I find more info on ordering?

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A:  Follow this link for general ordering information.